MTN Ghana’s CEO, Stephen Blewett, has dismissed allegations that the telecom giant manipulates customer data usage, calling it a long-standing misconception across various markets.
His statement comes as Nigerian subscribers voice similar concerns, with complaints flooding regulatory agencies over unexplained data depletion. Operators, including MTN, attribute the issue to increased data consumption due to network upgrades and high-definition streaming.
Blewett emphasized there’s no financial motive for data theft, noting that MTN undergoes independent audits and has internal oversight to ensure billing accuracy. He reassured customers that the company remains committed to transparency and compliance.
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